Terms of Service

Last updated: December 1, 2024

1. Acceptance of Terms

By accessing or using HappyTails Digital ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

HappyTails Digital provides a cloud-based booking and customer relationship management (CRM) platform designed for pet service businesses, including but not limited to pet groomers, trainers, sitters, and veterinary clinics.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Subscription and Billing

4.1 Free Trial

We offer a 14-day free trial of our paid features. No credit card is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using premium features.

4.2 Paid Subscriptions

Paid subscriptions are billed in advance on a monthly or annual basis. The subscription fee is non-refundable except as expressly set forth in these Terms.

4.3 Price Changes

We reserve the right to modify our pricing at any time. Price changes will be communicated at least 30 days in advance and will take effect at the start of your next billing cycle.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service's infrastructure
  • Use the Service for any fraudulent or illegal purpose

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as detailed in the Privacy Policy.

6.1 Your Data

You retain all rights to the data you input into the Service. We claim no ownership over your content. You grant us a limited license to use your data solely for the purpose of providing the Service.

6.2 Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by HappyTails Digital and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

8.1 Data Export

Upon termination, you may request an export of your data within 30 days. After this period, your data may be deleted from our systems.

9. Limitation of Liability

In no event shall HappyTails Digital, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the Service's reliability, availability, or suitability for your purposes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which HappyTails Digital is registered, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Material changes will be communicated at least 30 days before taking effect. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: legal@happytails.digital
  • Website: https://happytails.digital/contact