Features

Everything you need to run a successful pet business

From online booking to customer management, HappyTails provides all the tools pet groomers, trainers, and care providers need to thrive.

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Online Booking System

Let clients book 24/7 while you focus on what you do best

Our intelligent booking system handles scheduling automatically, preventing double bookings and maximizing your calendar efficiency. Clients love the convenience of booking anytime, anywhere.

  • 24/7 online booking availability
  • Smart conflict prevention
  • Service duration management
  • Buffer time between appointments
  • Multi-service bookings
  • Recurring appointment scheduling
  • Waitlist management
  • Calendar sync (Google, Outlook)

Online Booking System Screenshot

Scheduling & Availability

Take control of your time with powerful scheduling tools

Define your working hours, manage staff schedules, and set custom availability rules. Our flexible system adapts to your unique business needs, whether you work solo or manage a team.

  • Custom working hours per staff
  • Break time management
  • Holiday and time-off scheduling
  • Service-specific availability
  • Location-based scheduling
  • Overbooking prevention
  • Real-time calendar updates
  • Drag-and-drop rescheduling

Scheduling & Availability Screenshot

Customer & Pet CRM

Build lasting relationships with detailed client profiles

Keep comprehensive records for every customer and their pets. Track preferences, allergies, medical notes, grooming history, and more. Deliver personalized service that keeps clients coming back.

  • Detailed customer profiles
  • Pet profiles with photos
  • Medical and allergy notes
  • Service history tracking
  • Custom fields and tags
  • Notes and preferences
  • Document storage
  • Communication history

Customer & Pet CRM Screenshot

Automated Reminders

Reduce no-shows by up to 80% with smart notifications

Keep clients informed and engaged with automated appointment reminders via SMS and email. Send booking confirmations, follow-ups, and rebooking prompts without lifting a finger.

  • SMS appointment reminders
  • Email notifications
  • Customizable message templates
  • Multi-reminder scheduling
  • Booking confirmations
  • Cancellation notifications
  • Follow-up messages
  • Rebooking prompts

Automated Reminders Screenshot

Team & Staff Management

Manage your growing team with ease

Whether you have 2 or 20 staff members, HappyTails makes team management simple. Assign bookings, manage permissions, track performance, and keep everyone on the same page.

  • Individual staff profiles
  • Service assignments per staff
  • Permission levels and roles
  • Staff scheduling and availability
  • Performance tracking
  • Commission management
  • Staff mobile access
  • Team calendar view

Team & Staff Management Screenshot

Enterprise-Grade Security

Your data is protected with bank-level security

We take security seriously. HappyTails uses enterprise-grade encryption, secure data centers, and rigorous access controls to keep your business and customer data safe.

  • 256-bit SSL encryption
  • SOC 2 compliance
  • GDPR ready
  • Automatic backups
  • Two-factor authentication
  • Role-based access control
  • 99.9% uptime SLA
  • Regular security audits

Enterprise-Grade Security Screenshot

Plus many more features

HappyTails is packed with features designed specifically for pet businesses.

Payment Processing

Accept payments online with Stripe integration

Analytics & Reports

Track revenue, bookings, and business growth

Custom Booking Page

Branded booking page with your domain

Customization

Match your brand colors and style

Client Messaging

Two-way messaging with clients

Digital Forms

Custom intake forms and waivers

Mobile App

Manage your business on the go

Ready to get started?

See HappyTails in action

Start your free 14-day trial today. No credit card required.

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