Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us.

  • Account information (name, email, business name)
  • Client and pet data you enter into the system
  • Payment information (processed securely by our payment provider)
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.

5. Third-Party Services

We may share your information with third-party service providers that perform services on our behalf, such as payment processing, email delivery, and analytics.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

7. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies.

8. International Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date.

11. Contact Us

For questions about this Privacy Policy, please contact us at privacy@happytails.digital